Frequently Asked Questions

Here are the most popular questions that we receive.

General Questions

  • Are there any hidden fees?
    • No, our pricing is simple and straight-forward. For more information, check out our pricing page.
  • Can I change to a different theme after I purchase my website?
    • Yes, in just a few clicks, you can quickly and easily change to any theme at any time.
  • Can I track how many visitors visit my website?
  • Can I upgrade to another package after I purchase?
    • Yes, you can upgrade to another package at anytime.
  • Does the monthly price for a Sheenomo website include e-mail accounts?
    • We can help you set-up email accounts for your domain name through Google Apps or Office 365.
  • Does the monthly price for a Sheenomo website include hosting?
    • Yes, all Sheenomo websites include hosting on our cloud servers.
  • How much disk space do I get with my Sheenomo website?
    • Disk space varies depending on which package you purchase. Keep in mind, however, that when you upload pictures to your Sheenomo website, the pictures are automatically optimized for the web. For example, if you upload a 3 MB picture, it is automatically optimized down to around 50-100 KB.
  • If I exceed my disk space limit, can I purchase more disk space?
    • Yes. If you are on the Standard Package or Essential Package, you would simply upgrade to a higher package. If you are already on the Premium Package, you can purchase an additional 1 GIG of space for an additional $5.00 per month.
  • Is there any software to install to update my Sheenomo website?
    • No. All Sheenomo websites are updated using our custom, secure, web-based Content Management System that can be accessed from any computer with internet access.

Domain Name

  • Can I use my current domain name for my Sheenomo website?
    • Yes. Once you purchase your Sheenomo website, we will set-up your new website and give you a temporary URL so that you can begin updating your new Sheenomo website. Once you are finished updating your new website, you will just need to point the domain name to our servers. It's that simple.
  • I don't have a domain name, can I still get a Sheenomo website?
    • Yes. You can register a domain name yourself before purchasing your eCatholic website by visiting name.com. If you need any assistance with this process, just let us know. We would be glad to help.
  • What is a domain name?
    • A domain name is a unique name that points to a specific website on the internet. For example, "Sheenomo.com" is the domain name for this website.

Set-up

  • How long does it take for my new Sheenomo website to be set-up?